Social media is considered a strategic communications tool that is used to enhance other communication avenues within the Town. It allows the Town to share time-sensitive information; increase public awareness of events, notices, projects, employment opportunities, etc.; encourage public conversation and ideas; and to develop community relationships.
All content posted on the Town’s social media platforms must be used to enhance information and communication about Town events and services. The Town is a neutral body and does not endorse or share third party content or content not directly related to town matters.
Unless specified, all social media platforms are monitored during business hours only (Monday to Friday from 8:30 a.m. to 4:30 p.m. during regular hours and 8:30 a.m. to 4:00 p.m. during summer hours - excluding holidays). For urgent or emergent matters, posts may be made outside of regular operational hours.
The Town does not allow posts, inquiries or comments that are inappropriate, discriminatory, defamatory, or illicit in nature. Where possible, any such posts will be removed and any individual repeatedly using derogatory or offensive content will be blocked. The Town does not engage in any post where personal information is in dispute.